Sector Expertise

Governance, Public Policy & Institutional Reform

We advise governments and public institutions on performance management, accountability, service delivery, and reform effectiveness. Our work includes governance diagnostics, citizen satisfaction systems, security-sector reform assessments, rule-of-law evaluations, and policy-oriented public opinion research at national and local levels.

Humanitarian Action & Fragile Contexts

Insights supports humanitarian actors with analytical frameworks for needs prioritization, accountability, conflict sensitivity, and adaptive management. Our expertise spans humanitarian needs assessments, third-party monitoring design, post-crisis evaluations, and learning systems tailored to high-risk and politically sensitive contexts.

Education, TVET & Skills Systems

We work across education systems to assess relevance, quality, and outcomes. Our expertise includes education sector analysis, teacher education improvement, graduate tracking systems, TVET labor-market alignment, skills forecasting, and education-to-employment transition studies.

Health, Public Health & Social Well-Being

Insights provides research and advisory support across health systems, including epidemiological surveys, health-service assessments, maternal and child health evaluations, and behavioral health studies. Our work integrates statistical rigor with policy-oriented interpretation to inform national and institutional decision-making.

Economic Development, MSMEs & Market Systems

We support inclusive economic growth through enterprise diagnostics, MSME performance analysis, value-chain and sector studies, labor-demand assessments, and private-sector engagement strategies. Our work informs job creation, enterprise growth, and investment programming across diverse economic contexts.

Labor Markets, Employment & Workforce Development

Our expertise includes labor-market systems analysis, employment trends, migration and refugee impacts, workforce resilience, and policy modeling. We advise on workforce development strategies, employer demand, and institutional responses to skills mismatches.

Banking, Finance & Financial Inclusion

Insights works with financial institutions and regulators on customer research, financial inclusion studies, service-quality assessment, credit-risk analytics, and evidence-based product and policy design.

Telecom, ICT & Digital Economy

We advise ICT and telecom stakeholders on market dynamics, consumer behavior, digital-skills gaps, and workforce readiness. Our work bridges traditional research with advanced analytics to support digital-economy development.

Media, Communication & Public Opinion

Insights has long-standing expertise in public opinion research, political polling, media analysis, and strategic communication insights. We support policy dialogue, governance reform, conflict-sensitive communication, and institutional messaging through rigorous mixed-methods research.

Gender, Youth & Social Inclusion

Gender and inclusion are embedded across our sector work, with dedicated expertise in women’s economic participation, youth engagement, social norms, GBV-related service perception, and marginalized populations. Our approaches prioritize ethics, safety, and contextual sensitivity.

Local Government, Municipal Services & Urban Systems

We support municipalities and local authorities with service-delivery assessments, citizen feedback systems, local economic development analysis, and institutional capacity diagnostics.